Shipping Policy

Hempheim.com Shipping Policy

Effective Date: September 30, 2025

At Hempheim Gardens, we strive to deliver your orders safely, securely, and discreetly. By placing an order with us, you agree to the terms outlined in this Shipping Policy.

1. Age Verification

All orders from Hempheim.com are restricted to adults 21 years or older. By placing an order, you confirm that you meet this requirement. We do not ship to individuals under 21.

2. Order Processing

Orders are typically processed within 2–5 business days.
Once your order ships, you will receive a confirmation email with tracking information.
Processing times may vary during peak seasons or unforeseen events.

3. Shipping Methods

We use reputable carriers to ensure your items are delivered discreetly and safely.

Shipping options, times, and costs will be displayed at checkout.
Hempheim.com cannot guarantee delivery times, as carriers may experience delays beyond our control.

4. Discretion

Orders are shipped in plain packaging to protect your privacy.
No references to Hempheim Gardens appear on external packaging.

5. Shipping Restrictions & Legal Compliance

It is your responsibility to ensure that the items you order comply with local, state, and federal laws in your area.
Hempheim.com does not ship to locations where the products are prohibited by law.
By placing an order, you assume all risk and legal responsibility for the possession and use of the products after delivery.

6. Lost or Damaged Packages

Once a package is handed to the carrier, Hempheim.com is not responsible for lost, stolen, or damaged packages.
We recommend providing a secure shipping address and monitoring tracking information.

7. International Shipping

Currently, we only ship within the United States.
We do not ship internationally, as laws regarding our products vary by country.

8. Disclaimer

By using Hempheim.com, you acknowledge and accept:

All shipping is at your own risk once handed to the carrier.
Compliance with all laws is your responsibility.